Compilation of Official and Non-Official Resources on GrabFood (Customer Service Hotline, Live Chat, Facebook, YouTube, Telegram, Blog etc.)

Hello! In this post, I have compiled a list of official and non-official resources on GrabFood - basically channels to help us GrabFood riders if we ever need any assistance for work-related matters. Hope it helps.

The following channels have all been tried and tested by me. I've included them because I've found them useful and helpful to me as a GrabFood walker. Please let me know if you have any channels that you would like me to add to the list, or if you would like me to remove any of the existing channels I've listed.

Thanks, take care and ride safe! :)


Official channels

1. GrabFood Customer Service Hotline (6900 7954)

Open from 10am to 2am, every day


2. GrabFood Live Chat

Open from 10am to 2am, every day

Note that the operating hours change from time to time, so take what I say with a pinch of salt.


Non-official channels

1. Facebook groups/pages

(a) GrabFood Delivery Rider Singapore (https://www.facebook.com/groups/618879181797741)

Private, non-official group

12.9k members


(b) GrabFood Walkers (For only Singaporeans) (https://www.facebook.com/groups/212185546111425)

Private, non-official group

328 members


(c) 2020 GrabFood Riders Singapore (https://www.facebook.com/groups/1676744952652848)

Private, non-official group

4.7k members


(d) Official GrabFood page (https://www.facebook.com/GrabFoodSG)

Public page

631k likes


2. Telegram group chats

(a) GRABFOOD NORTH (SG) (https:/t.me/GFSGNORTH)

2453 members

From their about page - "Strictly related to matters on GrabFood. 1) Location merchant 2) Route planning 3) Breakdown vehicle 4) Complaints 5) Time order locations 6) Helpline questions 7) Promoting SALES only 0000 to 0759"

(b) GrabFood Delivery Partners Main Chat

No link, have to ask someone already in the group to add you

5973 members


3. YouTube channels

(a) BongSolo (https://www.youtube.com/channel/UC1f5euYbEkRp6hYe8VKoN5w/videos)

118 subscribers

(b) GuidetoGrabFood (https://www.youtube.com/channel/UCkeQbj5WpHT56YTJroLzlcQ)

3.33k subscribers

(c) Tiny CreatureHub (https://www.youtube.com/channel/UCk4pJ0OaFYKop05tsfCTKYw)

4.34k subscribers


4. Blogs

(a) http://www.ishopiuseireview.com/


Bonus

Some cool GrabFood-related videos and articles to check out!

(a) GrabFood Delivery Gig Gives Woman With Cerebral Palsy Her Independence (https://www.youtube.com/watch?v=XDxyEMZrMyk&t=167s)

(b) Meet The Person Behind Singapore's Viral GrabFood Airplane Messages (https://www.youtube.com/watch?v=t73B7kMXp44)

(c) A Day In The Life Of A GrabFood Delivery Man (https://www.youtube.com/watch?v=6m2wNUJ4_78)

(d) I Make Average $20 per Hour with GrabFood Delivery【新加坡生活Vlog】 (https://www.youtube.com/watch?v=ibS3fYIbRls&t=1285s)

(d) GrabFood rider reveals treatment by restaurants and customers; netizens react by treating him well (https://www.asiaone.com/digital/grabfood-rider-reveals-treatment-restaurants-and-customers-netizens-react-treating-him-well) 

Comments

  1. Hiby IsRandom14 August 2020 at 14:00

    Hi, thanks for the mention!! This is a good compilation of resources for Grabfood!! I'm sure it'll help many fellow delivery partners out!!

    ReplyDelete
    Replies
    1. Caleb15 August 2020 at 06:55

      Thank you for your kind words!! :) Glad it helps. Please continue to take care and stay safe. :)

      Delete
  2. CripperZ13 October 2021 at 21:53

    https://t.me/gfsg2021 new Grabfood North SG

    ReplyDelete

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